DO's

Q: How should I install my new mattress and foundation?

A: Ensure proper installation of your mattress and foundation to prevent damage. If you’re setting it up yourself, ask store personnel for helpful tips to avoid any issues.

Q: Should I rotate my mattress?

A: Yes, unless specified otherwise by the care instructions, periodically rotate your mattress from end to end and top to bottom to maintain even wear.

Q: Is using a mattress pad necessary?

A: Absolutely. A high-quality, washable mattress pad helps protect your mattress from stains and keeps it fresh. You can also use a pad for the foundation if desired.

Q: What should I do if my mattress has a slight odor?

A: If you notice a "new product" smell, leave the mattress and foundation uncovered in a well-ventilated area for a few hours. This should help eliminate the odor.

Q: How do I ensure my mattress has proper support?

A: Use a sturdy, high-quality bed frame. For queen or king-size mattresses, ensure the frame includes strong center support to prevent bowing or breakage.

Q: How can I maintain my mattress for long-term use?

A: Regular maintenance includes using a mattress protector, rotating the mattress as recommended, and vacuuming it occasionally to remove dust and allergens.

Q: Can I sit on the edge of the mattress?

A: No, avoid sitting on the edge of the mattress as it can cause damage over time.

Q: Is it okay if my mattress gets wet?

A: No, keep your mattress dry to prevent damage. Moisture can lead to mold or compromise the materials.

Q: Can I use dry-cleaning fluid to clean my mattress?

A: No, never use dry-cleaning fluid or spot removers, as these chemicals may harm the fabric or internal materials. Instead, vacuum regularly and, for stains, lightly apply mild soap with cold water. Do not soak the mattress.

Q: Should I place a board between the mattress and box spring?

A: No, placing a board between the mattress and box spring interferes with the box spring's supportive function and may worsen the problem over time.

Q: Is it safe to let children jump on the bed?

A: No, do not let children jump on the mattress. It can damage the internal structure and potentially cause injuries.

Q: Should I remove the mattress tag?

A: While it’s not illegal to remove the tag, it's best to keep it intact. The label contains important information for warranty claims and identification.

Q: Can I use my old mattress for guests or relatives after buying a new one?

A: No, dispose of your old mattress instead of passing it on. If it’s no longer good enough for you, it’s not suitable for others either.

Q: What if my mattress feels unsupportive?

A: Do not use a board to enhance support temporarily. If your mattress is no longer comfortable or supportive, it’s time to replace it.

Q: How should I clean my mattress?

A: Vacuuming is the recommended cleaning method. For stains, use mild soap with cold water applied lightly. Avoid soaking the mattress.

Q: Are there specific care instructions I should follow?

A: Yes, always follow the manufacturer’s guidelines for mattress care to maintain its quality and longevity.

DONT's